Shipping Policy

Shipping Policy

This policy explains how we pack, ship, and deliver your ShriViKa order.

Where We Ship

We currently ship only within India (Pan-India delivery). We do not offer international shipping at this time.

Processing Time

Since most products are custom laser-cut or engraved, please allow 2–3 business days to produce and pack your order before it is handed over for delivery. Processing time does not include weekends or public holidays. During high-demand periods (festivals, sale days), processing may take slightly longer — we'll keep you informed if so.

Delivery Time

Once shipped, delivery time depends on your location and our courier partner's timelines, and typically takes a few additional business days after dispatch. You'll receive tracking details as soon as your order ships.

Shipping Charges

Shipping charges, if any, are calculated at checkout based on your delivery location and order size, and will be shown to you before you complete payment.

Order Tracking

Once your order is dispatched, we'll send you the tracking details via email/SMS/WhatsApp so you can follow your package to your doorstep.

Delivery Issues

• Please ensure your shipping address and phone number are correct at checkout — we are not responsible for delays or non-delivery caused by incorrect address details.
• If your order doesn't arrive within a reasonable time of the estimated delivery window, or if it arrives damaged, contact us right away — see our Refund & Cancellation Policy for next steps.